About MSCP
At MSCP, being one of the leading insulation installers and an expert oil and gas contractor, we thought long and hard to analyze the major problems affecting the sector we serve. We realized that fragmentation within and among heat trace and insulation suppliers led to increased cost, effort and suboptimal performance. It did nothing to cope with an ever tighter network of interdependencies and the complexity this generates. We saw that in a fast-evolving scenario, clients need to focus increasingly on operational excellence to accelerate the flow of materials while being mindful of environmental and social impact. Working deep in the field as insulation installers and heat trace contractors, we responded with smarter, integrated solutions.
We were conscious that we were part of the problem of a much bigger value network and that something in our way of operating had to change. Focusing on the individual components of our offer was not enough to produce the outcome stakeholders were seeking. To overcome this and step up to a new level of performance that could manage complexity, we decided to adopt a systemic approach to how we, one of the expert insulation installers and heat trace companies, think and operate. This is how we developed our breakthrough solution of Heat Management as a System and built the infrastructure to be able to deliver it. That includes electrical heat tracing, contact-free StandOff™ Insulation and mineral wool insulation, industrial rope access and fireproofing, electrical engineering services including custom electrical panels manufacturing, MI cable installation and splicing, our Digital Work Packages, vendor owned managed inventory and control integration.
Our state-of-the-art distribution method is unrivalled in supplying materials as and when needed in a reliable way. Our advanced manufacturing method ensures shorter lead times and reliable and timely production of our quality materials. Whether delivering heat trace cables or custom electrical panels, we maintain supply certainty across the value chain.
Continuous improvement is not sufficient. In a fast-changing world, we must also continuously innovate. Being one of the best insulation installers and heat trace company in the oil and gas sector in Canada, we work constantly to identify areas where we can add value by relentlessly challenging our assumptions about the way we operate and interact to develop true innovations. Our product line also includes StandOff™ Insulation to mitigate corrosion under insulation on pipes, industrial fireproofing, custom electrical panels, boxes and controllers engineering designed to reduce costs while improving reliability.
Being one of the leading insulation installers in Alberta, MSCP is evolving and expanding as an organization and continuous learning is a necessity. Our HMS school and training programs provide the learning path for our people from five continents to develop their competencies and expand their horizons as we grow throughout our journey from contractor to strategic partner. Our team includes not only insulation installers but IRATA-certified rope access technicians trained to deliver safe, scalable solutions.
Chris Maki, CEO, MSCP Heat Management Solutions
North America’s leading heat trace and insulation installers in Canada since 2011
The MSCP Difference: Heat Trace and Insulation Installers
Our services encompass electrical engineering, heat tracing, removable blanket insulation, custom electrical control panels assembly, and industrial rope access – all available in-house. Moreover, we supply all the materials required for the initial build, installation, repair and maintenance.
This eliminates the need for clients to shuffle multiple contracts, heat trace and insulation installers and contractors, invoices, and communications.
MSCP is the only company that offers heat management materials along with the engineering and technical services to design, create, audit, maintain, and commission your heat management system. That’s what sets us apart from traditional heat tracing and insulation companies in Canada.
MSCP’s Beginnings
In our first project, we tackled the transformation of heat management systems in the Alberta oil sands. This involved addressing challenges by seasonal temperature fluctuations that impact the continuous flow of natural resources. Our insulation installers, engineers and HMS technicians, responded by developing a documented, repeatable program aimed at mitigating operational disruptions caused by subpar insulation installations and heat tracing failures. Notably, this program has proven highly successful across various SAGD and upgrading facilities, with capacities ranging from 40,000 to 200,000 bpd. From day one, we established ourselves as one of the leading insulation installers for oilfields and a forward-thinking electrical heat management company delivering tangible results.
MSCP Management Method
Our methodology is informed and inspired by The Decalogue*, a cohesive integration of the teachings of Dr. Deming on Quality and the Theory of Constraints (TOC).
We look at our organization as a system, i.e. a network of interdependent components aimed at a well understood common goal. Our focus is on Quality, the management of the variation that affects all our processes, and a strategically chosen leverage point that we call constraint, where we generate the maximum value for our client. Systemic measurements are in place to monitor and improve the performance of our system as a whole.
Clarity on the inputs and outputs of processes ensures that people are involved and engaged in meaningful interactions. This inherently prevents silos and accelerates the flow of communication, information, and delivery of services and materials.
Applying a constraint-based approach to the flow of our manufactured products ensures shorter lead times and reliable and timely production of quality materials. Also, we manage our supply chain with a method based on replenishment and we apply process behaviour charts to supply materials as and when needed in a predictable and reliable way.
We use a systemic, finite capacity approach to schedule and manage competencies in our projects. Process behavior charts are used to measure project buffer consumption, providing real time visibility on the progress of projects and the variation affecting task execution. It allows us to intervene in a timely manner to ensure project completion is on time and within budget. Moreover, scheduling competencies gives us the flexibility to operate as a network of projects with no resource contention.
Our management approach is further enhanced by a systems thinking method for problem solving that supports us in challenging limiting beliefs and aids our ability to continuously innovate our products and services.
We believe it is important that our clients have an understanding of how we, one of the leading insulation installers and heat trace contractors, operate and why, as they are an integrated piece of the offering we provide. Through true partnership with our clients, we can implement solutions that concretely improve day to day operations, identify continuous improvements and allow them to focus on what they are world class at, rather than trying to manage something that is tertiary to their business.
*The Decalogue management method was first introduced in the book ‘Deming and Goldratt: The Decalogue’ by Domenico Lepore and Oded Cohen, North River Press, 1999.
Innovative Product Development
Our hands-on field experience gave us insight into how our clients can get the best results for their heat management investment. We recognize their need for reduced material costs, shorter MI cable lead times, and electrical engineering services with the lowest overall ownership cost. With these needs firmly in mind, being one of the leading insulation installers in Alberta and the best heat trace company in Canada, we developed a full heat trace product line that includes mineral insulated cables for heat trace, self-regulating cables, power and junction boxes and accessories.
We tailored our custom electrical engineering services to implement these new innovative products, allowing us to provide a faster turnaround on systems design. Our team of skilled insulation installers works alongside our electrical engineers to deliver fully integrated, reliable solutions for industrial projects.
MSCP is committed to ongoing transformation that provides our clients with the most innovative heat management on the market today and into the future.
Investing in People
MSCP is a Canadian company that takes pride in investing not only in our people but also in our nation. We are committed to setting an example by mentoring the next generation of skilled electricians, insulation installers, and engineers. Our goal is to foster a workplace culture that encourages professional growth, rewards commitment, and promotes equality for every member of our expanding team. Being the top Canadian insulation installers for oil and gas, we also actively train and support roles like rope access technician and electrical panel specialists as part of our broader strategy for workforce development.
You can always count on honesty, courtesy, and respect when interacting with MSCP team members. We wouldn’t have it any other way.
Quality Products
Browse from our selection of top-quality, industrial-grade products suitable for both hazardous and non-hazardous conditions
Case Studies
Discover how MSCP heat management solutions solve real-world problems in North America’s energy sector
HMS School
Learn about how our in-house HMS School helps our clients get the best service experience possible
Where MSCP Works
Alberta: MSCP provides expert heat tracing services, insulation, fireproofing, electrical engineering, and rope access solutions across all major oil and gas cities in Alberta, including Sherwood Park, Calgary, Edmonton, Spruce Grove, Fort McMurray, Fort McKay, Red Deer, Leduc, Grande Prairie, Bonnyville, Drayton Valley, Cold Lake, Slave Lake, Lloydminster, Medicine Hat, Drumheller, Lethbridge, Camrose, and more.
Ontario: Our second office in Ontario allows MSCP to deliver the same industrial expertise across key Ontario cities, including Listowel, Kitchener, Waterloo, London, Hamilton, Bowmanville, GTA, Sarnia, and surrounding areas.
Across Canada: Beyond Alberta and Ontario, MSCP proudly serves clients in all Canadian provinces and territories — British Columbia, Saskatchewan, Manitoba, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador, Yukon, Northwest Territories, and Nunavut — providing reliable heat tracing services, insulation, fireproofing, electrical engineering, and rope access solutions nationwide.